Nitish Prasad

RésuméBellevue, WA

Nitish Prasad

Senior Product Manager at Amazon with 10+ years across marketplaces, payments, and seller systems. I own commercial programs, build products, and train colleagues to automate their work with AI-assisted coding. Looking for Principal / Staff IC ownership of a product area.

Role
Senior Product Manager · Amazon
Location
Bellevue, WA
Contact
hello@nitishprasad.com
LinkedIn · GitHub
Builds with
React, Node, Swift, Python

Download résumé

1

Experience

10+ years at Amazon

  1. May 2025 – Present

    Amazon

    Senior Product Manager, Seller Fees & Incentives

    Own strategy and operating mechanisms for three seller incentive programs that drive $16B+ in annual sales (GMS).

    • Value-Based Incentive Program: in an A/B test, sellers in the treatment group added 171% more products than the control group and saw 41% higher sales.
    • Launched FBA Jumpstart, which lets sellers test new products regionally before a national launch, and the High-ASP Incentive Program for sellers of products priced over $50.
    • Identified gaps in account-manager preparation, then defined and built Amplify. Launched in North America with data-engineering support; European engineering adapted it for Europe.
    • Amplify is the primary seller-insights tool for ~1,600 NA/EU account managers. Average prep time fell 89% (45 to 5 minutes) in a 10-account-manager study.
    • Kept Amplify under 500ms P95 latency and cut monthly inference spend 92% ($3,000 to $250) at the same workload while meeting quality thresholds.
    • Trained colleagues to build Python automations with AI-assisted coding.
  2. Jun 2022 – May 2025

    Amazon

    Senior Product & Customer Insights Manager, CXBT

    Translated customer evidence into roadmap decisions across 3P Seller and 1P Vendor ecosystems. Led studies covering returns, order management, Vendor Central UX, API discoverability, third-party software, and Supplier Chain Connect.

    • Produced PR-FAQ inputs and decision memos.
    • Influenced Director and VP roadmap sequencing.
  3. Apr 2020 – Jun 2022

    Amazon

    Senior Program Manager, PSAS Operations

    Led an enterprise platform migration from JIRA to Workfront for 29 teams and 6,000+ users. Built PMO and analytics functions, owned VP-level goals, and supported a 700-member organization.

    • Migrated 29 teams.
    • Reached 100% operating-goal attainment.
  4. Oct 2017 – Apr 2020

    Amazon Pay

    Senior Program Manager, Payments CX

    Managed customer experience across 30+ Amazon Pay products. Reduced customer defects and the customer-service contacts they caused through self-service workflows and automated data pipelines, adding $4.8M in annual free cash flow.

  5. Nov 2015 – Oct 2017

    Amazon India

    Program Manager II, Sales Operations

    Drove 200K+ leads, led a Salesforce CRM migration, and designed automated lead assignment, KPI dashboards, and commercial operating improvements.

2

Focus

  • Marketplaces
  • Seller incentives
  • Payments
  • AI in operational workflows
  • 0→1 builds

3

Certification and independent products

Claude Certified Architect, Professional (CCAR-P)

Claude Certified Architect, Professional badge

Issued by Anthropic.

4

Get in touch

Email hello@nitishprasad.com, or send a message here.